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Reception
When you enter our Larry H. Miller Collision Center, you will be greeted and presented with a brief form to fill out for an estimate.
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Estimating
An experienced Collision Consultant will prepare your estimate, using state-of-the-art software. The Collision Consultant can answer any of your insurance or repair concerns.
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Customer Service
The Collision Consultant will go over the estimate with you and obtain insurance authorization (when applicable) while you wait. With estimate in hand, you'll also receive an actual appointment date, telling you exactly when your vehicle can be admitted for repairs. The Collision Consultant will update you by phone during the repair process.
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Car Rental
Because of our relationship with various rental agencies, your car rental can be conveniently handled at the time of your appointment.
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Tear Down
Your vehicle is prepared for repair, and all damaged parts are removed. If hidden damage is revealed, you (and your insurance company, when applicable) are immediately contacted.
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Frame Work
Our Genesis laser frame diagnostic system and Chief frame machines ensure extremely high accuracy for frame repairs, returning your car to pre-accident condition.
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Metal Work
Sheet metal repairs are handled in dedicated bays equipped with the latest equipment, like those used by automobile manufacturers.At that time corrosion protection is restored to your vehicle.
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Paint
BASF paints and clear coats, the same coatings applied at the factory on most of today's vehicles, are used exclusively in our state-of-the-art paint booths.
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Reassembly
After repairing, the vehicle is reassembled to manufacturer specifications.
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Inspection
All aspects of the repair are inspected to factory tolerances, from partsfit and alignment to the gloss of the refinish work.
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Detailing
Once the repairs have been approved by our technician, the vehicle is thoroughly cleaned in preparation for delivery to you.
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Delivery
A final inspection is performed and your Collision Consultant presents you with your vehicle, noting all repairs made and providing you with any follow-up instructions, such as paint care, 30-day check-up etc. |
